Developing an Experience Based Co-Designed Video Information Resource to Inform and Reassure Urology Patients Through the COVID-19 Pandemic
BAUS ePoster online library. Withington J. 06/22/21; 319133; p9-5
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Mr. John Withington
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Abstract
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Introduction
One of the biggest challenges of the last 12 months has been the practical continuation of cancer diagnostic services and changes in health-seeking behaviour. Our diagnostic service saw a 60% decrease in referrals and an appointment cancellation rate of 50% in the 4 weeks following national lockdown. To address these concerns we developed and evaluated a patient video and information leaflet.
Patients and Methods
We identified patients that had previously undergone prostate cancer diagnostics to undergo two 90-minute focus groups. Sessions analysed using thematic content analysis techniques.
A 3-minute patient video was developed based on the themes highlighted. A link to the video was emailed to patients alongside a Patient Information Sheet (PIS) before appointments.
Impact was evaluated using a survey developed through a clinician and patient discussion group. A 7 point scale of agreement (1-strongly disagree – 7-strongly agree) was presented to participants in block-randomisation format. The survey was administered through a GDPR-compliant survey website.
Results
Focus Groups
Key themes:investigations required for, and timeline to diagnosis and COVID-safe communication/consultations.
Survey Results
May 4th-June 6th, 43/61 completed the survey. Mean age was 66 years.
See table.
48/61(79%) preferred the video to the PIS.
Conclusion
Digital information was effectively used to deliver important messages through the peaks and troughs of the COVID-19 pandemic, and should be considered to reassure during any future pandemic waves.
One of the biggest challenges of the last 12 months has been the practical continuation of cancer diagnostic services and changes in health-seeking behaviour. Our diagnostic service saw a 60% decrease in referrals and an appointment cancellation rate of 50% in the 4 weeks following national lockdown. To address these concerns we developed and evaluated a patient video and information leaflet.
Patients and Methods
We identified patients that had previously undergone prostate cancer diagnostics to undergo two 90-minute focus groups. Sessions analysed using thematic content analysis techniques.
A 3-minute patient video was developed based on the themes highlighted. A link to the video was emailed to patients alongside a Patient Information Sheet (PIS) before appointments.
Impact was evaluated using a survey developed through a clinician and patient discussion group. A 7 point scale of agreement (1-strongly disagree – 7-strongly agree) was presented to participants in block-randomisation format. The survey was administered through a GDPR-compliant survey website.
Results
Focus Groups
Key themes:investigations required for, and timeline to diagnosis and COVID-safe communication/consultations.
Survey Results
May 4th-June 6th, 43/61 completed the survey. Mean age was 66 years.
See table.
48/61(79%) preferred the video to the PIS.
Conclusion
Digital information was effectively used to deliver important messages through the peaks and troughs of the COVID-19 pandemic, and should be considered to reassure during any future pandemic waves.
Introduction
One of the biggest challenges of the last 12 months has been the practical continuation of cancer diagnostic services and changes in health-seeking behaviour. Our diagnostic service saw a 60% decrease in referrals and an appointment cancellation rate of 50% in the 4 weeks following national lockdown. To address these concerns we developed and evaluated a patient video and information leaflet.
Patients and Methods
We identified patients that had previously undergone prostate cancer diagnostics to undergo two 90-minute focus groups. Sessions analysed using thematic content analysis techniques.
A 3-minute patient video was developed based on the themes highlighted. A link to the video was emailed to patients alongside a Patient Information Sheet (PIS) before appointments.
Impact was evaluated using a survey developed through a clinician and patient discussion group. A 7 point scale of agreement (1-strongly disagree – 7-strongly agree) was presented to participants in block-randomisation format. The survey was administered through a GDPR-compliant survey website.
Results
Focus Groups
Key themes:investigations required for, and timeline to diagnosis and COVID-safe communication/consultations.
Survey Results
May 4th-June 6th, 43/61 completed the survey. Mean age was 66 years.
See table.
48/61(79%) preferred the video to the PIS.
Conclusion
Digital information was effectively used to deliver important messages through the peaks and troughs of the COVID-19 pandemic, and should be considered to reassure during any future pandemic waves.
One of the biggest challenges of the last 12 months has been the practical continuation of cancer diagnostic services and changes in health-seeking behaviour. Our diagnostic service saw a 60% decrease in referrals and an appointment cancellation rate of 50% in the 4 weeks following national lockdown. To address these concerns we developed and evaluated a patient video and information leaflet.
Patients and Methods
We identified patients that had previously undergone prostate cancer diagnostics to undergo two 90-minute focus groups. Sessions analysed using thematic content analysis techniques.
A 3-minute patient video was developed based on the themes highlighted. A link to the video was emailed to patients alongside a Patient Information Sheet (PIS) before appointments.
Impact was evaluated using a survey developed through a clinician and patient discussion group. A 7 point scale of agreement (1-strongly disagree – 7-strongly agree) was presented to participants in block-randomisation format. The survey was administered through a GDPR-compliant survey website.
Results
Focus Groups
Key themes:investigations required for, and timeline to diagnosis and COVID-safe communication/consultations.
Survey Results
May 4th-June 6th, 43/61 completed the survey. Mean age was 66 years.
See table.
48/61(79%) preferred the video to the PIS.
Conclusion
Digital information was effectively used to deliver important messages through the peaks and troughs of the COVID-19 pandemic, and should be considered to reassure during any future pandemic waves.
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